I had a nice email back-and-forth with a colleague the other day discussing a new trend she was seeing in the field. As the conversation wound down to a close, I wrote that I looked forward to seeing her at the Apra International conference (Pittsburgh! August 8-11!). She came back for one last reply, saying that after nearly 20 years of going, the vice president of fundraising was asking her for justification of the expense. [Read more…]
Rock Solid
This past year has been enough to make anybody’s head spin. What would have been the normal amount of news in one of 52 average pre-2017 weeks has been crammed into 341 news cycles of increasingly elevated astonishment. Nearly every day feels to me like watching a piranha feeding frenzy in the Amazon.
Will we end up losing our capacity to relax? Or to believe that we aren’t just missing something in our newsfeed if we don’t immediately see evidence that something shocking has happened overnight? [Read more…]
The allure of finding the obscure
Several years ago, a researcher I’ll call Chris spent a good two hours tracking down a retired donor’s email address. The request was from a fundraiser who really wanted to contact the donor to say thank you for an unexpected and generous gift.
It took a long while, but Chris finally found the email address through sheer doggedness and determination, and Chris was pretty proud. [Read more…]
Don’t make the real estate mistake

“home yellow” Photo by nikcname (Own work) [CC BY-SA 4.0], via Flickr
Everyone commiserated with one HBGer’s lament that some development offices don’t include primary residence – or even any real estate – in their capacity ratings.
And I’ve heard people say on multiple occasions, “Our prospective major donor is never going to give us their house (or sell their house and give us the money), therefore we shouldn’t include it in our ratings.”
Which is true. The donor is probably never going to give your nonprofit the deed to the house they’re currently living in. (<stage whisper>: I won’t mention “planned gift” at this point, okay?)
THE THING IS…
They are also never going to give you their salary (unless they’re Chris Long), sell their yacht, their plane share, or their horses to make a donation, either. They won’t liquidate their art collection, grandma’s diamonds, or that vintage Chanel worn to last week’s benefit. The privately-held company they own will remain unsold. Likewise the stock options that don’t convert for another 5 years.
If the argument is that they’re not going to sell their house, then we should disqualify those other assets, too, right? Because they are never going to give them to you, either.
You can’t pick and choose.
If you randomly take one non-liquid asset off the table, you should take all of them. And you’d never do that, right? It would be illogical.
Figuring out someone’s gift capacity is hard enough to begin with. Purposefully handicapping yourself makes absolutely no sense to me.
I UNDERSTAND
Real estate certainly isn’t the be-all-end-all, but like all of those other assets I mentioned, if nothing else, it’s an indicator of wealth. But I think there’s much more to real estate – even primary real estate – that should be considered.
To start with, it’s solid information. We’re already operating in a realm where anything concrete is in short enough supply. So why ignore a valuable, real, solid, asset?
Also:
Real estate is a green flag. When I’m trying to find new prospects in a sea of regular donors I may skip over someone who lives in a $850,000 home in San Francisco, but I’m definitely not going to ignore a donor who has a $850,000 condo in Aspen. I’m now going to search to find a separate primary residence.
Real estate is a red flag. I was once asked to research someone who had approached an organization out of the blue offering to make a multi-million-dollar gift. What I discovered – by just looking into the prospect’s primary residence – was the first red flag that probably saved the nonprofit from months of wasted time – or worse.
Further:
100% of the world’s high net worth individuals (HNWI) own real estate. And for the more privacy-aware among them, real estate is sometimes the only hard asset we can find for them. Knowing what kind of real estate they own gives you clues into the type of personality they are, how they may want to be cultivated, and what philanthropic investments may interest them. For example:
The billionaire who owns a 20-bedroom party house on Miami Beach is very different from the billionaire living in a three-bedroom ranch in Omaha. Their real estate choices can give you clues to their lifestyle and engagement preferences. One may be a better prospect for naming opportunities with big splashy events. The other may prefer funding boots-on-the-ground clinics for vaccine delivery and student scholarships.
In addition:
We can use real estate for estimates. According to the Capgemini World Wealth Report, real estate accounted for 17% on average of a HNWI’s total assets globally last year. (In the US, it’s 11% of total assets; in Europe it’s 18%). So if all you can find is someone’s real estate holdings, you can still come up with a decent guesstimate of their total assets using that one ratio if they’re in the HNW classification.
And finally:
Real estate is critical to planned giving. There, I’ve said it, and this is really important.
Let’s say you work at a small college and you’ve got childless husband-and-wife alumni couple with a ski resort condo, a vacation home at Los Sueños in Costa Rica and a primary residence in Boston’s Back Bay. They’re consistent donors and lifelong volunteers to the college. There’s no question that the planned giving officer needs to know about them.
And in this case, it’s not only the real estate that’s interesting, but also what it tells us about these special people. Here is an active, outdoorsy couple who possibly enjoy golf, tennis and skiing. A pair that enjoys regular seasonal travel, but whose lifestyle may require extra cultivation time because they are probably not in town very often. What decisions do you need to make about how to engage them?
Look at all the information that just knowing about real estate gives us!
ONE LAST THING
In case you’re wondering, here at HBG we do include primary residence in our total visible wealth calculations on profiles.
We believe it’s a real asset. I think you should, too.
Broadening your alert horizon

By Lizard Fine Art (Own work) [CC BY-SA 4.0 (https://creativecommons.org/licenses/by-sa/4.0)], via Wikimedia Commons
But if you think about it, that moment is really the starting line. What happens after that?
Well, an opportunity for us to have a conversation with the front line fundraiser assigned to that prospective donor, to begin with.
- Did the profile answer all of your questions?
- Is there any further work to be done?
- What questions remain unanswered in the work that the fundraiser can discover on their next visit?
And most importantly, this signals the beginning – or deepening – of the relationship between your organization and the donor. The gift. Stewardship. Continuing engagement. [Read more…]
The Secret to Great Event Briefings
This week’s article is brought to you by HBG Senior Researcher, Jennifer Turner, who has a lot of experience (probably more than she thought she’d ever have!) writing event briefings. Lucky for us, she’s happy to share some great tips here. ~Helen
We have officially entered the fall season. School vacation is over. Our donors have returned home from their summer residences. And we are all settling back into the “normal” routine.
For many organizations, this means the start of event season. Perhaps you work in higher education and have an upcoming event for new parents, as well as Homecoming weekend. Or maybe your organization just wants to get in a few events during the fall months before the holidays start monopolizing everyone’s calendar. [Read more…]
Behind the Scenes of the Form 990
Knowing behind-the-scenes information about the sources we use can help us use them much more efficiently (and/or figure out workarounds). This week I’m delighted to welcome HBG Senior Researcher Heather Willis who shares her knowledge about the tools we use to research nonprofits and foundations. ~Helen
A lot of us research tax-exempt organizations and their 990s on a weekly, if not daily, basis. Lately I’ve been wondering about some of the resources we use for this process and why you can’t always find the information that you’re looking for.
My guess is that maybe you were also wondering, so I decided to look into them more deeply and get some answers. Let’s start with some basics about the Form 990. [Read more…]
International prospect research resources – United Kingdom
From a North American perspective, international prospect research just doesn’t get any better than the United Kingdom.
First of all, there’s no language barrier.
Second, the way information is gathered and distributed by commercial and governmental entities is relatively similar to ours, so navigating around information sources feels …familiar. Logical.
And third, many of the resources that provide information here in the US (like LexisNexis, Factiva, D&B, and Moody’s) also offer products and services in the UK, so there’s crossover. Some of the information we can already get through what we’ve already, well, got. [Read more…]
POISEd for Success
This week HBG team member Angie Herrington shares some great tips to make sure you don’t lose track of an under-the-radar, future group of supporters to your nonprofit. She’s not totally convinced that she’s got the perfect acronym yet, but IMO she’s on the right track! ~Helen
Fundraising is no different than any other profession with our acronyms and jargon. Some are expedient (DO, MGO, 990, CRM, ‘soft credit’) and some make me think too hard and wonder if we’re making it up (LYBUNT, SYBUNT, and CRUT).
Some of our legacy terms can also be polarizing. Ever dropped the word “suspect” on PRSPCT-L over the past 20 years? If you’re feeling sassy, try that one and let me know how it works out for you. [Read more…]
FOMO Cheat Sheet

Photo by Land Rover MENA (New Range Rover Sport joined the Jumbo Jet-Set) [CC BY 2.0 (http://creativecommons.org/licenses/by/2.0)]