Here on The Intelligent Edge blog we usually concentrate on news, trends, and articles to help you get the most out of fundraising intelligence (or to help you be a better fundraising intelligence practitioner), and we don’t talk much about what’s going on behind the scenes here at the Helen Brown Group.
But we’ve got some exciting developments coming up in 2018 at HBG and I wanted to share them with you today because they’re pretty cool and they were all created with you in mind. [Read more…]
You can’t miss the negative red number taunting you over the allotted characters. So I combine words into contractions and remove a hashtag. Ok, that took care of 5 characters, but I still need to get from -43 to 0. [Read more…]
Bette Davis as Margo Channing in “All About Eve.” Her famous line, “Fasten your seat belts. It’s going to be a bumpy night.” Painting by Trevor Heath. Source
Just when, exactly, did the “fasten seatbelt” sign turn on? 2016 has been an unexpectedly bumpy ride so far and we should prepare for ongoing turbulence. You might think we data junkies would be harder to spook after acclimating to the never-ending squawk of the 24-hour news cycle, but the constant stream of real-time information provided by social media continues to simultaneously help and hinder our ability to decipher signal from noise. [Read more…]
Today is a very special day indeed.
Not only is it the first day of Prospect Development Pride Month 2016, but I’ve got a special treat for you.
What’s #ResearchPride? Well, it’s a movement started two years ago on this very blog with my article, Coming Out. It was the result of a meeting of chapter leaders at APRA headquarters where we discussed the importance of advocating for our profession, and discussed strategy for ways to do that.
For me, the discussion became a personal call to action. Last year’s post, Coming Out (Again) continued the theme. I was re-energized by a TED Talk and NEDRA conference keynote by charity defender Dan Pallotta, who champions the importance of the work done by those of us considered “overhead.” [Read more…]
You know what it’s like when you stumble upon something that makes you realize there is a whole other world out there that you had no idea about, right?
The most memorable time this happened for me was when I discovered an online forum where people gathered to discuss my – and their! – favorite author’s book series. Even better, reading back through the archives I discovered that the author posts to the forum as well, answering questions and debating plot possibilities with as much intensity as her readers.
It was like I’d found the magic door with a hidden world behind it! [Read more…]
When I write articles on this blog about topics like last week’s post on the Internet of Things (IoT), I find that, within a couple of days, I start getting Twitter followers by the handful who have the key word or hashtag in their Twitter bio of whatever the topic was.
Some of them I follow back because, well, obviously I’m interested in the topic and they seem to be interested in a lot of things including (in this case) IoT. They might find my mainly fundraising, prospect development, and HNW topics interesting and relevant to their life/work, too. (Or possibly they just like the eye candy photos of my weekend baking adventures). [Read more…]
As you may recall, March is Prospect Research Pride Month.
It’s also Development Services Pride, Operations Pride, Relationship Management Pride, and Analytics Pride Month. It’s a time to celebrate each of us who work behind the scenes every day as part of Team Overhead to ensure our nonprofits’ fundraising successes.
Why?
Because there are still misguided folks out there who actually believe that the business of creating a better world can be done with donated chewing gum, dental floss and duct tape. MacGyver may have used that amalgam to fashion an escape from a sticky situation, but you never saw him pulling a million refugees over a border with them. [Read more…]
Although more people are piling into an ever-growing array of social media outlets every day, it’s still fairly rare to see a Klout score or Twitter summary on a prospect research profile. Maybe it’s because we major gifts specialists assume that it’s only Xers and Millennials using these platforms, and they’re not yet ready to make large gifts.
But according to Ledbury Research, which studies the habits and demographics of high net wealth individuals (HNWI) in the United Kingdom, at least 75% of HNWI use social media regularly.
The largest group actively uses LinkedIn (47%), which makes sense since so many are businesspeople, but Facebook (42%), Google+ (17%) and Twitter (13%) are also used regularly. [Read more…]
A couple of years ago I was talking with an intelligent, interesting, down-to-earth marketing guy. (And no, that’s not an oxymoron). Although Mark’s got a career that you might expect would entail being smarmy or jumping on couches screaming words like “SEO!” and “market penetration!” he’s not like that at all. Even remotely.
So I got nervous when he started trying to convince me to join Twitter. I diverted and moved the conversation on. When Mark pressed, I finally told him I thought it was only for twits who talk about what they had for lunch. He said that, while there certainly was an element of that, not everyone on Twitter was like that. That there are a lot of influential people using Twitter in order to share important information – at immediate, lightning speed and that I would always have control over who I followed.
I’m a sucker for lightning speed information, and I trusted him not to lead me down a path that was a time-waster. So I gave it a try.
Fast-forward to today. I’m not a super power Twitter user by any means, but I do follow nearly a thousand interesting and informative people, nonprofits and companies. That may sound like a lot, but trust me, a thousand is actually manageable with good filtering. And people aren’t out there constantly tweeting all the time. (Well, most people aren’t, anyway).
And honestly, some of the best information that crosses my screen, whether it’s white papers, studies, or news about big gifts or innovative things that businesses or nonprofits are doing, comes from Twitter. Often I find that I get some news before other people have heard about it – because they aren’t where the breaking news is. Twitter gives me an edge because I find out about things that are being released by thought leaders as they happen. And I re-tweet the most valuable information that comes my way and use the information to inform my work.
Perhaps nicest of all is that I have met some of the smartest, most generous people on Twitter that I have gone on to meet in real life. And we can just pick up the conversation there as we do on Twitter.
So if you’ve ever considered signing up for Twitter, but decided not to bother, do give it a try. And no– it’s really never too late. Give it two weeks. If you’ve given it a real college try and you still think it’s not for you, just cancel the account. No harm, no foul.
To get you started
Mark Schaefer has written a short, very engaging guide to getting started on Twitter called The Tao of Twitter. The book has lots of case studies and examples for how you can get the most out of your Twitter experience.
If you’re looking for people to follow, try picking and choosing from these lists (or just follow the lists wholesale!)
Prospect researchers: my list
Fundraising experts/consultants: from Beth Ann Locke
Nonprofit folks: from Mary Cahalane
You can also look at the people on Twitter that you respect to see who they are following, and add those people.
Filtering tips
As with most research resources, filtering is important because Twitter is a constant barrage of information. One easy way to keep track of things is to use a dashboard like Hootsuite.
Set up is pretty easy and Hootsuite has even compiled a handy Quick Start Guide. You can get a free Twitter or Hootsuite app for your smart phone so you can read your feed while you’re waiting in line at Costco. And if you want to post from your smartphone, you can even do it via text message if you’re a texter.
Making a hash(tag) of it
Another way to filter to find the best information is by using hashtags, which are just key words with the prefix ‘#’ attached to them, as in
#prospectresearch
#nonprofits
#fundraising
So for example, when I post a tweet with information I think a prospect researcher will find useful, I will use the hashtag #prospectresearch to categorize that tweet. Someone later searching on that hashtag will find my tweet (whether they follow me on Twitter or not).
You can even use hashtags to join in on a live chat or follow what’s happening at a conference (such as #APRAprospect2013).
There are lots of hashtags out there. Two blog posts by the venerable Kivi Leroux Miller and Kerri Karvetski provide useful lists for nonprofiteers.
Are you a fundraiser or prospect researcher on Twitter? Which hashtags do you frequently use? Comment here, or send me a tweet! Let’s connect on Twitter!
Full disclosure: none of the companies or individuals mentioned above paid me to praise them. They’re just that awesome.
Blogs and social media are critical communication tools for non-profits. In fact, according to research by the University of Massachusetts, a higher percentage of non-profits have active blogs than any other category. And it makes sense: blogs are a cost-effective way to tell stories and build a consistent emotional connection with constituents. But how are they doing? Which are the best in the world?
So I embarked on an ambitious project in partnership with Mark W. Schaefer, a well known blogger at {grow} and author of The Tao of Twitter. Mark really knows social media and blogs — in fact he teaches a course on the subject at Rutgers University.
Together we examined more than 250 blogs from some of the largest and most important charities in the world (and I mean that literally – we didn’t just look at blogs in the US). We looked for the blogs that were engaging an audience, offering superb content and aligning with the organization’s strategies. Last year, when Mark compiled a list of The Best Company Blogs in the World he noted that it was a depressing experience. He found that most company blogs aren’t that great and I’m sad to say that we struggled similarly to find non-profits communicating and interacting with their constituencies. In fact, we found a lot of dreck.
But we did find some truly inspiring blogs out there. Here, in no particular order, are the best non-profit blogs in the world:
This is simply one of the best blogs you will find anywhere, profit or non-profit. It has it all:
This blog is a role model for any organization.
This is a wonderful, interesting blog. Of course it serves as the place to go in the event of a disaster, but it is also an entertaining read. As a good example, read this post about the historical role of The Salvation Army in the devastating 1906 San Francisco earthquake. Another post features a “fashionista” getting her clothes from a Salvation Army Thrift Shop. Not only is this type of post great story-telling, it connects readers with the history and rock-solid foundation of the organization in an entertaining way that cuts through the noise.
While a good-looking and well-organized blog, inexplicably, it seems to stand alone from the primary Salvation Army site. There is no easy way to connect directly to the organization or donate money right from the blog, which is a missed opportunity.
Holland Bloorview Childrens Rehabilitation Hospital
Mark said that this blog brought tears to his eyes. (He acts all tough on the outside, but I suspect a moosh lies within). Okay, I admit to some mistiness myself – but in a good way. I’m guessing that it will probably have the same effect on you.
Bloom is about parenting special needs kids. It isn’t fancy. In fact it’s just on Blogger. But what it lacks in sophistication it more than makes up in courage and heart. Writer Louise Kinross has something unique and personal going on here. She has nurtured an active, loyal community and with good reason … this is blogging at its best.
Check out this gutsy, effective blog. With My Own Eyes is a firsthand, photo-journalism account offering users the opportunity to see some of the most devastated, disaster-ravaged and previously inaccessible places in the world, as well as a look at Operation Blessing’s efforts to help people that live there.
This multimedia site features video footage, photos and the personal diary entries of some of the team leaders from more than 25 countries including China, India, Indonesia, Mexico, Peru and the U.S. Each blog post provides concrete ideas on how to connect and help.
This effort just began in 2011 so we’ll have to check in later to see if they can sustain what is starting out to be an excellent blog. World Vision works with impoverished children and their families throughout the world and is also effectively using eyewitness accounts to connect to constituents.
Some of the hallmarks of this journal are fantastic, colorful articles that pull you in to the organization and its mission. This blog seems to have jumped out of the starter’s gate quickly — some of its daily posts are already getting more than 1,000 ‘shares’. While the design of the blog is quite busy, check out the beautiful and effective design of the main website while you’re visiting.
Simply put, The Broad Institute is creating methods, tools and massive data sets and makes them available to the general scientific community to rapidly accelerate biomedical advancement.
The charming thing about their blog — Broad Minded — is that it frames complicated subjects in accessible terms. I’m partial to science literature any way so this blog was a delight. I mean how can you miss with a blog post titled “Lifestyles of the Fungal and Famous” or another that explains unraveling mysteries of DNA as a Julia Child recipe?
This is a lively, straight-forward blog that is very well-aligned with the mission of the organization.
Refugees International advocates for lifesaving assistance and protection for displaced people and promotes solutions to displacement crises. This blog achieves story-telling excellence through extraordinary writing, compelling videos and dramatic photography. If you want an example, check out this video on how refugees struggle to find an education. The almost daily blog is unafraid of confronting difficult political issues and take a stand as it boldly raises awareness for its cause. A smart, superb blog.
The Middle East Media Research Institute (MEMRI) explores the region’s media (both print and television), websites, religious sermons and school books. This blog stands out in a special way because essentially, the blog IS the organization.
This respected non-profit scans the Middle East for important news and trends and provides timely translations of Arabic, Farsi, Urdu, Pashtu, Dari, Hindi, and Turkish media in separate blogs. Other sections provide original analysis of political, ideological, intellectual, social, cultural, and religious trends in the Middle East. This series of blogs is the centerpiece of this important effort. Pretty cool.
This blog provides consistently good content mixed with compelling multi-media. It has several nice features like a list of all local Red Cross Chapter blogs, weekly round-ups of disaster relief efforts around the world, and connections to many disaster-response related resources. It also has all-around helpful and targeted information to support the needs of its constituents. I don’t know why this blog is detached from the main Red Cross website – again, it’s a missed opportunity. Also, it is strange that the blog gets no comments when it is such a vital community-focused organization. And in the “maybe we’re picky” category — it seems like they could have come up with a better title for their showcase than “Blog.” : )
BONUS CONTENT!
If you’re interested in non-profit best practices, here is a list of some favorite blogs ABOUT charities and fund-raising (again, in no particular order):
Stanford Social Innovation Review Blog
The SSIR is part of the Stanford University Center on Philanthropy and Civil Society (PACS). Highlighting thought leaders, practitioners and innovative funders and “striking a balance between the pragmatic and the intellectual,” this blog keeps you up-to-date on the issues at the forefront of the third sector. Contributors include Sean Stannard-Stockton, Amy Sample Ward and Peter Sims.
Chronicle of Philanthropy’s Blogs
The Chronicle of Philanthropy site plays host to a number of blogs including those on prospecting, candid conversations about nonprofit boards, international philanthropy and social media for nonprofits. Contributors include staff writers as well as experts and thought leaders on their given topic.
Queer Ideas; a bloody good fundraising blog
Sometimes irreverent, usually cutting-edge, always intelligent and interesting, this blog is written by Mark Phillips, founder and CEO of bluefrog, a fundraising consulting firm in the UK. His observations and links to helpful research and resources make this a good one to expand your mind.
Written by the co-author (with Beth Kanter) of The Networked Nonprofit, Allison Fine’s blog is a combination of acute observation and commentary on articles, videos, campaigns and collateral on fundraising, networking and social media. An extra bonus on her site is links to Allison’s monthly podcast interviews for the Chronicle of Philanthropy.
Written by Allison Fine’s co-author Beth Kanter, Beth’s blog is seen by many (us included) as the go-to blog for nonprofit fitness checks, great ideas, subtle nudges toward excellence and good advice on social media, networking and organizational management you’d do well to take. Beth’s writing style is accessible and friendly, yet the blog is packed with resources, links to scholarly studies and other references that you need to know about.
Philanthropy 2173; The Business of Giving
Authored by Lucy Bernholz, founder and president of Blueprint Research & Design, Inc., Bernholz is to nonprofits what Rachel Maddow is to liberal politics – intelligent and incisive yet accessible, wonky, and (respectfully) pulling no punches. The blog approaches nonprofits and their arena as a third business sector, and Bernholz isn’t sitting behind a desk; very often she’s interviewing some game-changing sector leader and sharing their conversations and her insights.
So there you have it! The best non-profit blogs you’ll find anywhere. Of course there are some good ones out there that we missed. Do you have a favorite? Tell us – we’d love to hear about it! What blogging ideas did you pick up from this list of great blogs?